We achieved this award in 2005. We spent nearly 18 months reviewing key areas of work and providing evidence to demonstrate the quality of our practice for both patients and staff who work here. We had to provide evidence that we attained a number of quality markers and were then assessed by a panel of assessors appointed by the RCGP.
Details about the Quality Practice Award and feedback from the Assessors.
In 2005 the government introduced the Quality and Outcomes Framework (QOF) which all GPs could take part in if they wished. This gave us a series of quality indicators in both clinical and non-clinical areas that we had to meet. When we met certain targets the practice received an incentive payment. We have consistently scored near maximum points on the QOF.
We are a training practice and have trained over 80 new GPs in the time we have been at Princess Street. Our trainers (existing GPs) and the practice systems, staffing and organisation is regularly assessed through the London Deanery who approve us as a training practice.
We also train other medical staff including medical undergraduates and pharmacists. We have a number of ‘approved’ trainers who are regularly assessed by external organisations.
The practice undertakes a number of surveys of our patients to get views on our service and possible future developments. We have found this to be invaluable when reviewing the quality of our service and any future developments.
We are strongly committed to working with our local colleagues in other practices and our local primary care organisation (Southwark PCT) to deliver and develop high quality primary care services to the local population. Members of our team regularly take part in activities with local organisations to further this aim including membership of local medical committees, strategic, advisory and commissioning groups.
We are part of a local commissioning group with two other local GP practices.